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WorkPlaceLive Limited ("we") are committed to protecting and respecting your privacy.
If you are a customer purchasing the Configuration Services, Hosting Services and/or Maintenance and Support Services, as applicable (“the Services”), please also refer to our terms and conditions, which contain further information about how we process your personal data in relation to our provision of the Services.
We are WorkPlaceLive Limited (a company registered in England and Wales, company number 03165223). You can contact us in writing at 7th Floor Davis House, Robert Street, Croydon, England, CR0 1QQ). You can also contact us by email us at firstname.lastname@example.org.
Any changes you make to your communication preferences will be processed by us within [two] working days of our receipt of your instruction; however, you may still receive non-essential communications in the intervening time between the submission of your change and when we process that change.
We are registered with the Information Commissioner’s Office, with registration number: 4986553
Our Data Protection Officer can be contacted at DPO@workplacelive.com.
Privacy is very important to us. We only use personal information in a way that is fair to the person whose personal information it is. We only collect information where it is necessary for us to do so and we only collect personal information if it is relevant to our dealings with you. We will only keep personal information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
It’s lawful for us to process personal information about you.
Who do we collect it about? We may collect and use various personal information about you when you visit our website.
What do we collect? We may collect and use some or all of the following types of personal information: names, email addresses, addresses, telephone numbers, preferences and usage of the Services (including when used, who used by and how used).
Where do we collect it from? We may collect the personal information from:
ESSENTIAL USES: We need the personal information we collect to send you essential information about the Services (where you ask us to send you such information) and to help us with the operation of our website. We could give lots of examples; here are some typical examples:
You have the right to ask us to restrict processing of your personal data and a right to object to our processing of your personal data in this way, but if you do either of these, it may impact on your use of the website and/or we may not be able to provide you with information about the Services that you have requested us to provide to you.
For example, we may use it to send you promotional or marketing information about us, promotions, events, our newsletters (where you subscribe to receive them), anything relating to our business partners, or anything in which you show an interest. Or we may send you email feedback forms to complete about us or any aspect of the website and/or the Services.
Information that is not personal information is not protected by data protection law. But we would like to be open and clear with you about what we do with this information anyway.
We may anonymise data about users of our website generally and use it for various purposes, including ascertaining the general location of users of our website. Anonymised data is incapable of being used to identify anyone personally.
We may aggregate customer information so that it is impossible from the aggregated set of data to identify anyone personally. This sort of aggregated data is valuable to us for the purposes of analysing and understanding market trends in relation to the recommendation and purchasing of the Services. You confirm that you consent to us viewing, monitoring, collecting and recording such information input by you into our website and to our dealing with it on an aggregated basis in a manner that does not identify you or those that you represent or attribute any particular information to you or those that you represent and to us collating, compiling, reformatting, reproducing, adapting, translating, arranging, publishing, selling, distributing, dealing with or otherwise commercially exploiting any part of such information or otherwise making it available to any third party on such terms as we deem appropriate. We do stress that it is not, of course, personal data.
Personal information: We never commercially exploit or distribute to any third party any information which is personal information. We may pass personal information to people who process data for us. We have contracts with these people and we vet them to ensure they are contractually bound to do what we say they can do with this information. When we use third parties to deal with personal data you supply to us, we will provide relevant details of that data processor.
We may share your data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.
We may transfer our databases containing your personal information if we sell our business or part of it.
Non-personal information: We may commercially exploit any such information on the basis that no individuals are identified or identifiable. For example we may supply anonymised data to third parties such as marketing companies.
We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. We store your personal details on a secure server. We use firewalls on our servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access
You have the following rights in respect of your personal information:
If you wish to discuss or make a request in respect of any of the above rights, please contact us at DPO@workplacelive.com.
If you agree to be added to our mailing list, we will keep your personal information for that purpose unless and until you tell us that you want to unsubscribe or be removed from the list. If you advise that you do not want to be added to our mailing list or you ask to be removed, we will delete your personal data (aside from keeping a record that you have asked us not to send you marketing information).
Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages of our website and they are stored by your internet browser on your computer's hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time when you visit, or want to enter information onto, the website.
We use the following cookies:
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website and/or it may restrict your use of the Services.
Except for essential cookies, all cookies will expire after 30 days.
If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
You are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. You are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
You are advised to take caution and good judgment before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Where you have given us consent to use your personal information in any way, you have a right to withdraw that consent at any time.
If you have any queries or complaints about how we have processed your personal information please contact us by email at DPO@workplacelive.com or in writing at 7th Floor Davis House, Robert Street, Croydon, England, CR0 1QQ). Alternatively, you have a right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).