Additional Services

 



 

 

WorkPlaceLive offer a range of additional Hosted and Traditional IT Services to suit your budget and needs.

As with all our services, you can tailor these to suit your requirements, and integrate them with our other packages to create a truly bespoke IT solution.


 
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  IT Consultancy Services

 

It can be a daunting prospect when it comes time to assess your IT arrangements.

Whether you are hoping to review, improve or overhaul your current systems, WorkPlaceLive's team of experts are perfectly placed to offer you strategic advice to ensure you find the perfect solution for your organisation.

Our team will gather a detailed understanding of your present and future objectives, and work with you to produce a clear, efficient and effective IT solution to assist you in reaching and surpassing your goals.

As part of our consultancy package, we will:

  • Assess your current equipment, processes and supplier arrangements.

  • Advise on cost saving possibilities and highlight low efficiency issues.

  • Raise awareness on areas of business risk.

  • Provide a strategy report for progression.

Our Consultancy Team have the IT expertise and extensive experience in managing both business and charity IT environments to ensure that we can respond; whatever your brief. The Team's Head is a Prince2® Practitioner with nearly 2 decades of IT industry experience with access to specialist expertise to cover all requirements and eventualities.

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   Local IT Support

 

Since 1996, WorkPlaceLive have been providing traditional IT Support to businesses and charities of all sizes.

We understand that Customers are always looking out for a cost effective solution, but we also know that staying up to date with the latest technology and security is just as important to them.

Our packages are simple and straightforward to understand, providing you with peace of mind that your IT is being taken care of by a team of experienced, friendly IT professionals, all wrapped up in a simple 'per-user per-month' service.

We offer a wide range of packages, including:

REMOTE SUPPORT

  • Unlimited remote support
  • Covers up to 30 users
  • Covers up to 1 onsite server
  • System Monitoring included

ONSITE PLUS

  • Unlimited remote support
  • NBD onsite support
  • Covers up to 50 users
  • Covers up to 2 onsite servers
  • System monitoring included
  • Dedicated Account Manager

PREMIUM ONSITE

  • Unlimited remote support
  • Same day onsite support
  • Covers up to 500 users
  • Covers up to 8 onsite servers
  • System monitoring included
  • Dedicated Account Manager

DESKTOP SUPPORT

  • Integrates with our Hosted Desktops
  • Support for local desktop PC's
  • Support for local printers 
  • Unlimited remote support

As with all our services, we can also tailor a bespoke solution to suit your IT requirements. 

Simply use the contact form at the bottom of this page to get in touch.

All IT support packages are subject to Contract Terms and Conditions

 

 

 

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    Anti-Virus

 

All of WorkPlaceLive's Hosted Services are fully protected with the latest in Anti-Virus technology. We fully protect and monitor our systems to make sure that your data is never in jeapordy. But what about your local desktop?

Many people forget that although their hosted data is fully protected, their local systems may not be. That's why WorkPlaceLive offer Local Anti-Virus, giving you peace of mind that your systems are safe, both on and off the cloud.

What's Included?

  • Anti-Spyware
  • Anti-Phishing
  • Personal Firewall
  • Anti-Spam
  • Parental Control
  • Social Media Scanner
  • Exploit Blocker
  • Vulnerability Shield

If you're interested in our Anti-Virus solution, simply fill out the contact form on this page, and one of our team will be in touch.

 

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   Exchange Email

 

With our Hosted Exchange 2016, you can communicate and manage your business with ease and efficiency. 

Remove the hassle of managing, running, securing and upgrading your own Email servers, and let WorkPlaceLive take the strain.

Why Hosted Exchange?

  • Guaranteed Uptime
    We know how important email is to your business, and any downtime impacts your productivity. That's why we have an up-time guarantee of 99.97% in our SLA

  • Great Security
    State of the art Anti-Spam and Anti-Virus, along with SSL encryption ensures that your email is safe with us.

  • UK Data Centres
    Need to know where your data is stored? Not a problem! With our UK Data Centres you can be sure that your data remains safely in the UK.

  • UK Support Staff
    Our experienced and friendly technical team are just a phone call away, ready to answer your questions or solve your issue right away, without needing to log for a call back.

At WorkPlaceLive, we break the mould. New customers receive, as standard:

  • 25GB Exhange Mailbox
  • Attachments up to 100MB
  • Free signature and disclaimer setup
  • Free copy of Outlook 2016 per mailbox
  • ActiveSync for mobile
  • Outlook Web App
  • Friendly UK Customer Support
  • 25GB Personal Email Archive

Use the contact form below for a quotation, or to find out more.

 

 

Contact Us

If you're interested in any of these services, simply use the form below to get in touch.

 
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